Faberlic
24.9.2

Collection Points

Signing Transport Documents via the Unified Electronic Document Management Operator Tensor
Signing Transport Documents via the Unified Electronic Document Management Operator Tensor
Dear owners of the Collection points!Starting September 1, 2026, transport documents may only be signed using a qualified electronic signature (QES) or the GosKey app via an electronic document management (EDM) operator.
Completed Orders
Completed Orders
The CP work office displays performance indicators for the current and previous periods
Agency Agreement
Agency Agreement
Download the current agency agreement
Collection Points OPeration Rules
Collection Points OPeration Rules
Download >>
How do I make consultant's order in a CP?
How do I make consultant's order in a CP?
To make an order from your CP account to your Consultant number, log in to your Personal profile and click Make an Order.
Payment for orders
Payment for orders
Read the manual>>
Document flow with a CP
Document flow with a CP
For your convenience, we've prepared special documents to help improve the quality of our work and the processing of claims for the RDC. Read the instructions >>
Return Document
Return Document
Read the instructions>>
Returns and Claims for Products with Marking Code
Returns and Claims for Products with Marking Code
Find out more in the article>>
THE CP CLAIM
THE CP CLAIM
If any discrepancies are detected in the order upon delivery to the Consultant (or if a defective product is discovered), the CP Employee will create a Claim document. How? See the instructions >>
PC Consultant Signing Up
PC Consultant Signing Up
Learn the instructions >>
CP Phone Number Verification
CP Phone Number Verification
Learn the instructions >>
Faberlic Electronic Signature Service
Faberlic Electronic Signature Service
The Electronic Signature Service (ESS) in the Faberlic Profile mobile app allows Collection Point Owners to quickly sign documents:
Regulations on Repairing and Exchanging DENAS Products
Regulations on Repairing and Exchanging DENAS Products
Download Regulations on Repairing and Exchanging DENAS Products >>
Collection Point Decoration
Collection Point Decoration
When placing outdoor signs, we recommend that you pay attention to the laws and regulations established in your city, region, or country. Read more >>
Digital Document Flow Regulations
Digital Document Flow Regulations
Download regulations >>
Materials for Owners and Employees of CPs
Materials for Owners and Employees of CPs
Materials required to start a Collection Point, document management features, and legal aspects.