Returns & Refunds
How to return a purchase?
Non-Defective Return
You have 14 days to decide whether you are going to keep the order.
The product can be returned under the following terms:
1. If the buyer has filled in the refund form, signed it, and sent a scan/photo to Этот e-mail адрес защищен от спам-ботов, для его просмотра у Вас должен быть включен Javascript and with attached scan/photo of the order receipt or the order form the buyer had received with the product.
2. If the product has not been used, its consumer properties and market qualities have been preserved (seals, factory labels are intact, protective elements such as the outer plastic wrap, protective membranes, etc. are not damaged).
Defective Return
The product can be returned under the following terms:
1. If the buyer has filled in the refund form, signed it, and sent a scan/photo to Этот e-mail адрес защищен от спам-ботов, для его просмотра у Вас должен быть включен Javascript with attached scan/photo of the order receipt or the order form the buyer had received with the product;
2. The customer can confirm the defect of the product. Please send photos with descriptions of the defect to Этот e-mail адрес защищен от спам-ботов, для его просмотра у Вас должен быть включен Javascript .
Method of return
Returns Made Easy | USPS
You can read the product return guidelines via the link Returns Made Easy | USPS
The product return address:
2737 Couchville Pike STE 302, Nashville, TN 37217
FL Cosmetics
If you have any questions about returns, please write to Этот e-mail адрес защищен от спам-ботов, для его просмотра у Вас должен быть включен Javascript
Refund
Refund
After you send the refund application you will get the refund once a parcel has arrived at the warehouse.
If you haven't sent the USPS return form or haven't duly filled in the form, have delayed the product return period established by the US law, haven't attached the product specified in the return form to the mail dispatch, and/or have otherwise acted in bad faith, the Company shall not make a refund and store the product (it shall be entitled to dispose of the returned product without reimbursement of any costs to the buyer).
